Discussion from the TravelSpirit Conference, 26 September 2017
James Gleave, Transport Futures and TravelSpirit UK Board
Mobility as a Service poses a significant challenge to policy makers. Transport has traditionally been approached in a siloed mentality. Buses have their approach to ticketing, rail has another, aviation has yet another. That works for those industries, and in some cases extremely well for customers, if considered within the confines of that industry. After all, few can say that nobody has benefitted from a policy decision to liberalise air space, bringing on the boom in low cost airlines.
Mobility as a Service looks across these silos and looks to deliver a good service to the end customer. To realise its benefits not only requires policy interventions, but a new approach to how transport policy is developed.